FAQ's
We welcome all fitness levels & body types to our space. We believe movement is meant to be challenging but fun, so we cultivate an environment where you only need to go as far as your body is ready to.
We offer layers & modifications for varying fitness levels and body variations, as well as different class levels to choose a movement style that works for YOU.
FOR OUR NEWBIES
The basics.....
Please read this page, it's full of great information 😊
Ask away! If you're not sure of anything send us through an email to office@vitalbeat.com.au
Our entry is via the laneway that runs between Quest Hotel and Specsavers, on The Crescent.
The easiest way to find our Studio is to put "Quest Apartments" into Google Maps
Keep an eye out for THIS gorgeous mural by Indigenous artist Jade Dolman.
If you miss the start time, you may not be able to join. Doors are locked when classes commence. Traffic is unpredictable, so always allow a little extra time - ESPECIALLY if its your first time.
The studio doors open 10-15 minutes prior to class
Make sure you book a spot too, especially for Reformer as classes can fill up fast.
Depends on when you attend:
Outside of business hours in the whole area, parking is FREE (with the exception of Stafford Street carpark on Saturdays). That also means you can park at the DOJ or Mission Australia carparks.
DURING business hours, the best place to park is Stafford Street Carpark at $1.50 for the hour. Don't have coins, or running behind schedule? No problem, they have a handy EasyPark app so you can pay while walking to our door :)
Please do not park in the carparks in front of our entrance during business hours though, you'll get a stern letter from the other businesses. 😏
Lastly, all street parking is ticketed but FREE for the first 2 hours (Mon-Sat, 9-5). The perfect length of time to squeeze in a class!
Our entry is via the laneway that runs between Quest Hotel and Specsavers, on The Crescent.
The easiest way to find our Studio is to put "Quest Apartments" into Google Maps
Keep an eye out for THIS gorgeous mural by Indigenous artist Jade Dolman.
If you miss the start time, you may not be able to join. Doors are locked when classes commence. Traffic is unpredictable, so always allow a little extra time - ESPECIALLY if its your first time.
The studio doors open 10-15 minutes prior to class
Make sure you book a spot too, especially for Reformer as classes can fill up fast.
Depends on when you attend:
Outside of business hours in the whole area, parking is FREE (with the exception of Stafford Street carpark on Saturdays). That also means you can park at the DOJ or Mission Australia carparks.
DURING business hours, the best place to park is Stafford Street Carpark at $1.50 for the hour. Don't have coins, or running behind schedule? No problem, they have a handy EasyPark app so you can pay while walking to our door :)
Please do not park in the carparks in front of our entrance during business hours though, you'll get a stern letter from the other businesses. 😏
Lastly, all street parking is ticketed but FREE for the first 2 hours (Mon-Sat, 9-5). The perfect length of time to squeeze in a class!
We encourage you to pace yourself as needed, even in our quicker paced classes. We offer variations wherever possible and youre encouraged to choose the layer that works for you.
Wobbling, flailing or feeling silly is normal and no one is here to judge you. We want you to have a giggle, take a breath, and remember that it's all part of the fun. Those fancy insta poses are not goals; the real flex is learning to listen to your body, feeling your body strengthen, having a bit of fun, and making friends.
Check out our class descriptions page for the classes marked BEGINNER, that offer a gentle start back to movement (such as our Flow Basics, Yin/Yang, Yin & Reformer Stretch options)
The best bit is, you can drop in & out anytime of the entry-level classes, whenever you need some tips or a refresher!! We also offer ACCESSIBLE YOGA, for those with reduced mobility, who are unable to maintain a Down Dog or who can’t get up & down from the floor. Read More on Accessible & Beginners Yoga Here
Wear comfortable clothing you can move in. Layers are helpful in winter.
Bring water with you, and a mat for yoga (if you don't have one, we do have mats for hire so bring a $2 coin!).
Pilates grip socks are recommended & encouraged, you can find them for sale in our reception area!
They aren't mandatory though, so if you forget to bring them one day, or you get super hot in a class and need to peel them off for a while, that's totally fine :)
Choose a spot in the middle or back of the class. This allows you to see not only the teacher, but how other students are moving, which can help you feel less self-conscious and also means that even if you turn left or right, you still have someone to watch. If your hearing or vision needs a assist, front of the class is always a better option.
Please use our booking system to register for a class. If you are unable to attend, please cancel your place (even if there’s only 10 minutes until class starts!).
Did you know Punchpass can be used as a handy on-the-go app? This means you can book or cancel classes from your phone without needing to visit our website, our Facebook, or our Instagram!
Apple: Once logged in click the share button, choose add to home screen and click add (make sure you open in Safari browser or add button won't appear).
Android: Will prompt you to install, Add Punchpass to Homescreen, will appear at the bottom of your screen, click and follow the prompts.
We will do our absolute best to find covers for the classes, when staff are unwell and unable to teach. This will not always be feasible, and class cancellations are a possibility.
If a class is cancelled and you are already reserved in that class, you will be notified by text message, so please ensure the correct phone number is in Punchpass. Your pass will be deleted from the cancelled class, and will be returned to your Punchpass profile to use at another time.
As this is a situation well beyond our control, we are not able to offer pass or membership extensions for sick teachers. However, if the change of teacher occurs during within the 5hr cancellation window, we do offer a complimentary cancellation opportunity. This enables you to use the pass for another class, within the same membership fortnight or pass expiry date.
Our teachers are all skilled and trained to teach group fitness classes, and love what they do. We always encourage anyone with an acute injury, to work with a health care professional. To ensure you regain your strength, in the safest way, before being cleared to return to group fitness.
ACCESSIBLE, YIN, REFORMER STRETCH & YIN/YANG before moving into spicier options.
Yes! These are a fantastic gift idea, our digital vouchers are a great option if you can’t make it into the studio to grab a physical gift voucher!
Simply email us at office@vitalbeat.com.au with the details of who the pass is for, and what $$ value you want to make it for, and we'll send you through a payment link and get you sorted.
CLASSES
To provide security, preserve the experience for others & lessen risk of injury for yourself, doors are locked at start of class, we know traffic can be rubbish so always allow a little extra time. Please note that if you are late you may not be able to join.
We have a generous FIVE hour cancellation policy, where you can cancel without losing your pass. Please use our booking system to register for a class. If you are unable to attend, please cancel your place (even if there’s only 10 minutes until class starts!) as this allows other clients to use your spot.
Not uncommon! Our Reformer classes especially have been SO popular, especially evenings, weekends, and those with a creche. Bookings open 7 days in advance for Reformer & 21 days prior for Yoga. The BEST way to get into your favourite class, is to book as you leave you previous class or use the WAITLIST feature. Why? Because people always cancel, in fact, nearly every single class that is at full capacity, usually has 2 free spots an hour before it starts. Here's how the waitlist works;
If a class is cancelled and you are already reserved in that class, you will be notified by text message, so please ensure the correct phone number is in Punchpass. Your pass will be deleted from the cancelled class, and will be returned to your Punchpass profile to use at another time.
As this is a situation well beyond our control, we are not able to offer pass or membership extensions for sick teachers. However, if the change of teacher occurs during within the 5hr cancellation window, we do offer a complimentary cancellation opportunity. This enables you to use the pass for another class, within the same membership fortnight or pass expiry date.
Alternatively, jump into Punchpass 1-2 hours before class is due to start in case no one has claimed the spot from the waitlist email!
Our teachers are all skilled and trained to teach group fitness classes, and love what they do. We always encourage anyone with an acute injury, to work with a health care professional. To ensure you regain your strength, in the safest way, before being cleared to return to group fitness.
If a class is cancelled and you are already reserved in that class, you will be notified by text message, so please ensure the correct phone number is in Punchpass. Your pass will be deleted from the cancelled class, and will be returned to your Punchpass profile to use at another time.
As this is a situation well beyond our control, we are not able to offer pass or membership extensions for sick teachers. However, if the change of teacher occurs during within the 5hr cancellation window, we do offer a complimentary cancellation opportunity. This enables you to use the pass for another class, within the same membership fortnight or pass expiry date.
Our Kids & Teens classes are currently paused as we brew up new experiences to offer.
We are aware that growing bodies require classes and movement that protect in a different way, therefore our reformer pilates & yoga are also recommended for 14+ only.
At Vital Beat, we love hip hop. But we also love most styles of music as long as it brings a smile to our faces and a wiggle to our hips! We have been delivering beat-laced, music inspired classes since 2016 and have been shaking up the Perth yoga scene ever since. In our classes you will find hip hop, RnB, soul, jazz, funk, reggae, international beats, and popular radio tracks, as well as acoustic covers and modern Vedic mantras. We also have dedication classes, special artist events, and every Friday is Old Skool Fridays – where we play the RnB & Hip Hop classics you grew up with!
Alternatively, jump into Punchpass 1-2 hours before class is due to start in case no one has claimed the spot from the waitlist email!
We love building music playlists! So you can always expect different playlists, depending on the class, the day, the teacher, and the vibe of the room.
Our teachers are all skilled and trained to teach group fitness classes, and love what they do. We always encourage anyone with an acute injury, to work with a health care professional. To ensure you regain your strength, in the safest way, before being cleared to return to group fitness.
Students are empowered to take their time and move at a pace that suits them, being mindful of their bodies and communicating with the teacher prior to class. When you've been given the all clear by your health care provider to return it can be beneficial to start with gentle options such as ACCESSIBLE, YIN, REFORMER STRETCH & YIN/YANG before moving into spicier options.
If you're wanting to gift a visit to a friend, it's super easy:
Purchase their pass through your own Punchpass profile. Then email us office@vitalbeat.com.au or send us a message on social media, with the full name, email and phone number of the person the pass is intended for, so we transfer the pass across.
Or grab one of our gift vouchers (available in both digital or physical voucher) in-studio or via the email above.
We offer modifications for varying fitness levels and to accommodate body limitations. Check out our YOGA, PILATES & FAMILY FRIENDLY pages for more info on what classes are better suited to beginners, which ones offer more spice, our pre & postnatal offerings and the super modifiable Accessible Yoga option.
Both Reformer & Yoga - Minimum age limitation 14+ with parent/guardian and 15+ without.
As classes are designed for adults in both music & theme choice; also with Reformer machines in particular, we want to remain aware of the changing structure of young bodies to ensure they are not placed under undue pressure.
Children are booked via the parents profile. This also applies for children 14-15 booked into ‘regular’ classes. Create a profile under your name, then use the 'add child' option in order to be able to book classes for them.
If under 15, I generally recommend the Kids/Tweens specific offerings may be more enjoyable, as classes & music are specifically themed for that age group.
NEW! We now offer a special discount code for students aged 14-17 years who are seeking movement practices to help their brain and body stay well. Our TEEN DISCOUNT offers 40% off our Full Price Memberships; Earth, Breath, Space, Flow, Fire. (see note below)
Alternatively if a parent is attending using 10 class passes they are able to share their pass with their teen at age 14, then 15+ they'll move to their own Concession Pass.
**Proof of age / enrolment at secondary school is required. Email office@vitalbeat.com.au to submit proof & request a discount code for your teen.
**Teen Discount Membership - child will also require their own profile in Punchpass. (sharing does not apply to memberships due to their already heavily discounted price.)
MEMBERSHIPS & PASSES
Well, it depends entirely on how often you come, and to which classes! The more often you attend, the cheaper they get. You could pay anywhere from $6 a class to $30 a class for Reformer or $4 to $22 for Yoga. Generally if you want to attend once a week or less our PASSES are your best option. Twice a week or more grab one of our MEMBERSHIPS instead.
Passes: Range from casual to 10 class passes right up to weekly or monthly versions. Only keen for dawn classes? We have passes for those too. If you're a parent or parent-to-be, need more accessible classes check out the Parents(pre/post) and Accessible sections below!
Memberships:
Earth & Breath (Yoga only)
Space (Reformer only)
Flow & Fire (Reformer + Yoga)
CONCESSION? We also offer Concession Rates for holders of valid Concession Cards such as Health Care Card, Pension, and Full-Time Student cards. Concession rates apply to Casual passes and 10 class passes (not memberships) and can be purchased in-studio only, or by emailing office@vitalbeat.com.au and the presentation of a concession card.
Payments:
Memberships are charged fortnightly and payments run super early in the morning (1am), so please chose the day after your pay day to ensure successful payments.
Membership fortnights are from payment date, you can check this under My Memberships section in your Punchpass.
Unsuccessful payments automatically suspend booking ability until payment is made. The system will automatically continue to retry payment, and fortnightly timing will progress as normal. It is important to note: this is not a pause.
We offer minimum two week and maximum four week pause, every six months for our Membership crew. In addition to specific Medical options.
All pause enquiries must be emailed to office@vitalbeat.com.au prior to required time.
Cancellation - requires 2 weeks notice, due to how the system processes payments.
Wanting to cancel, pause or change between memberships? Make sure you email office@vitalbeat.com.au, so you don't accidentally end up with two running at the same time. 😊
Classes:
Get 2 classes a week? Your pass will show four, and they can be used at any time during that payment fortnight.
Classes do not roll over.
Book & cancel via Punchpass,
View Membership options here
See individual memberships for full terms and expiry of each.
Passes offer you a discounted class rate, and are set up with generous expiry dates.
Most passes activate on first use, or if a class is booked & not cancelled outside the 5hr cancellation window. This means you have 12 months from purchase to begin using them, and once begun the expiry date on the individual pass starts. There are a few exceptions that activate on purchase so please check individual pass descriptions.
For example: brought a 10 class pass? Once activated you've got 3 months to use it, which means you only need to get to one class a week to use them all.
We know most people want to use it straight away so some passes DO activate on purchase.
Due to the discounted rate there are no extensions offered on our pass expiry.
See individual passes for full terms and expiry of each.
Cancellations:
All membership queries must come through office@vitalbeat.com.au
Don't forget, we offer a minimum two week and maximum four week pause every six months. So if you know life will calm down again soon, and don't want to lose the Membership price you're currently on, let us know and we can pause it for you instead.
While we don't require minimum terms or cancellation fees, due to how our system processes payments we do require two weeks notice for cancellations. Last payment just ran this morning? Email us at office@vitalbeat.com.au that day and it will count as your final payment. If you email a few days later or mid fortnight you will have one last payment required.
Our memberships and passes are both discounted already, as we want to make movement as accessible as possible. The more you attend the cheaper the membership/pass options are.
Yes, We also offer Concession Rates for holders of valid Concession Cards such as Health Care Card, Pension, and Full-Time Student cards.
Concession rates apply to Casual Passes, 10 Class Passes and Accessible Yoga Series. Concession can only be purchased by emailing office@vitalbeat.com.au with a picture of your card or in-studio with the presentation of a concession card.
Our memberships are not included, as they are already heavily discounted ( yep even our normal rates are lower for membership than passes, the more you come the cheaper it is ).
PLUS!
We now offer a special discount code for students aged 14-17 years who are seeking movement practices to help their brain and body stay well. Our TEEN DISCOUNT offers 40% off our Full Price Memberships; Earth, Breath, Space, Flow, Fire. (see note below)
*Proof of age / enrolment at secondary school is required. Email office@vitalbeat.com.au to submit proof & request a discount code for your teen. 15+ they will also require their own profile in Punchpass in order to make bookings. (sharing does not apply to memberships due to their already heavily discounted price.)
Heck yeah we do!! If you’re on a direct debit membership with us, so that’s Space, Earth, Breath, Flow, or Fire, then we're currently cooking up some new Referral Rewards so stay tuned!
Pauses including those for Medical reasons are available as an special perk, on our direct debit memberships only.
If you need to pause your membership please email office@vitalbeat.com.au asap or prior to required time, to see what options are available to you.
Yes, We also offer Concession Rates for holders of valid Concession Cards such as Health Care Card, Pension, and Full-Time Student cards.
Concession rates apply to Casual Passes, 10 Class Passes and Accessible Yoga Series. Concession can only be purchased by emailing office@vitalbeat.com.au with a picture of your card or in-studio with the presentation of a concession card.
Our memberships are not included, as they are already heavily discounted ( yep even our normal rates are lower for membership than passes, the more you come the cheaper it is ).
PLUS!
We now offer a special discount code for students aged 14-17 years who are seeking movement practices to help their brain and body stay well. Our TEEN DISCOUNT offers 40% off our Full Price Memberships; Earth, Breath, Space, Flow, Fire. (see note below)
*Proof of age / enrolment at secondary school is required. Email office@vitalbeat.com.au to submit proof & request a discount code for your teen. 15+ they will also require their own profile in Punchpass in order to make bookings. (sharing does not apply to memberships due to their already heavily discounted price.)
PRE/POSTNATAL OR FAMILY FRIENDLY
We have many incredible ways to care for yourself and your loved ones here at Vital Beat, as you navigate the journey of parenthood. So we put them all on one page for you! Check out the link below:
PRIVATE OR CORPORATE CLASSES
Wanting a more personalised experience, to work in a smaller group, 1 to 1 or hire fun session with friends?
Or businesses wanting to run events, meditations or private classes?
As the options are super variable, it's easiest to drop us an email office@vitalbeat.com.au with details for pricing options.
STUDIO HIRE
We offer both our Studio Space and Reformer Pilates Space on SpacetoCo, so jump on the links below for all the details.